ISO 9001:2015 Certified
closex Call Us 11-23320714, 23721504, ficci@ficci.com

 Upcoming Event
to forge a partnership on Technology Commercialization Initiative, FICCI-AMITY and IC2 Institute University

Tech overhaul via public-private partnership will hasten recovery: Nadella 

Business Standard , Dec 12, 2020

In February this year, Microsoft chief executive Satya Nadella was in Bengaluru during an India visit to address the developer community and leaders from the industry gathered at the company’s ‘Future Decoded’ tech summit at a luxury hotel. A lot has changed since then due to the coronavirus pandemic. On Saturday, while addressing India Inc. virtually at an event organised by industry body FICCI, Nadella said that this has been the time where digital tech is being adopted at scale for core resilience.

Despite all the constraints, he is amazed to see the level of productivity and the ability of organisations to conduct mission-critical business in areas ranging from healthcare to financial services using technology. Digital technology is being discussed in every single boardroom by organisations not just for future transformation but for business continuity.

“I think (that’s) perhaps the biggest structural change that I see,” said Nadella during a fireside chat with Dr. Sangita Reddy, president of Federation of Indian Chambers of Commerce and Industry (FICCI) at the industry lobby's 93rd annual convention.

Nadella sees it in areas such as healthcare and retail. For instance, telemedicine has been discussed for decades. However now an outpatient visit will start with an AI-based triage tool, then a video call, and then ultimately one may show up at the hospital. That is going to be structural change.

“I think our built-in infrastructure and capability around digital tech is going to create resilience and transformation and I think that is the most exciting thing to see,” said Nadella.

Though it is hard to predict the future, Nadella is of the view that technology is going to be an exponential change. He is seeing that in India in terms of the innovation around digital infrastructure in areas ranging from financial services, healthcare to retail. This is due to the ubiquity of the computing fabric that's available to every Indian business and citizen. The layer of AI and data capabilities that now are getting embedded in every consumer and business experience and application is tremendous.

“The ubiquity of mobile phones in India has completely changed the expectations of what needs to be self-service,” said Nadella.

Human beings and societies can deal with a limited amount of change. The question is what is the social contract between the government, the private sector and the citizens that would allow us to create that harmony to navigate this change together. “Because if any one of us is changing and the others are being left behind, that's going to create more turmoil,” said Nadella. “I think the currency in today's world is how you bring everybody together to navigate these exponential curves.”

In terms of getting the public sector to an efficient frontier and adopt technology, Nadella said that the work that's happening in India including ID-system and the banking or payment APIs (application programming interface) is enlightening. He said India is a case study for some real profound change being driven across the private and public sector. It is important to make sure the public sector is being supported in their modernization and then the public-private partnership is helping adopt all of the changes.

“I think that's one way for developing economies to be able to recover from the pandemic,” said Nadella. “The catch-up growth is possible when both the public institutions and the private sector, in tandem, are able to really move rapidly.”

When, five years ago, Nadella visited India for the first time after taking office as CEO of Microsoft, the company was in some disarray while the financials were under stress, according to industry sources. His focused execution on enterprise cloud has driven Microsoft’s market cap to grow nearly five-fold to cross the $1-trillion mark. According to industry insiders, Nadella, born in Hyderabad, remodelled Microsoft as a benevolent partner to its competitors or “frenemies.”

When asked to share insights about his thought process for making decisions, he said that whenever he tries to answer any question, he goes back to two things. “What's that sense of purpose that drives and gives meaning to our organization and what's that culture that we have inside the organization that helps us sustain and keep that centre focus,” said Nadella.

The real direction for Redmond-headquartered tech giant is to create tools so that every organization out there in India and elsewhere can build their own technology.

“From ancient times to modern Silicon Valley. The only thing that has sort of gotten in the way of sustained success is hubris,” said Nadella “You have to confront the fact that you're imperfect, but you can learn, and that helps us stay grounded and centred on our mission.”

He said the only two pillars one can fall back to when things get in more confusion is the sense of purpose and mission, and culture of the organisation. Due to these, other elements like strategies, picking technology and hiring people becomes much easier.

When asked about the mantras for the leaders in India and the world, Nadella said that leaders have this very unique capability of coming into ambiguous, uncertain situations and creating clarity. “You don't ever have leaders who come into an uncertain situation and create confusion, they just bring about clarity when none exists.”

Secondly, the leaders are great at creating energy for everybody and not just for their teams or companies but all the constituents. “The last one is, we can't wait for the perfect pitch. I can't say 'I would perform after the pandemic is done',” said Nadella. “You and I and everyone in the room have to keep working in spite of what the world throws at us.”

According to Nadella, the ability to solve sometimes the over-constrained problems is what leadership is all about and driving success. “None of us is perfect all the time,” he said. “But as they say in cricket, your class is permanent, even if your form is temporary and you have to keep practising that.”

 

 

Also Read

PM Narendra Modi to virtually inaugurate 'FICCI's 93rd AGM - Inspired India'

Need to constitute empowered group of domain experts for further rationalization of Centrally Sponsored Schemes: NK Singh, Chairman, Finance Commission

Govt working towards notifying the new PLI scheme by April 2021: Secretary DPIIT

India-US relationship to touch new heights in the days ahead under Biden-Harris administration: Ambassador Richard Rahul Verma

Indian Mythology offers important lessons on business management, corporate leadership

The 2020s belong to India: N Chandrasekaran, Chairman, Tata Group

Technology is the key to exploring new frontiers of economic recovery and resilience: Satya Nadella, CEO Microsoft

World's biggest problem is the world's biggest business opportunity: Dr Peter H. Diamandis

Trying to create the first genuine single window in terms of compliances and ease of approval process: Piyush Goyal

Our mission is to eradicate poverty: Nitin Gadkari

Recovery faster than expected; economic indicators encouraging; govt has road map for recovery: PM Narendra Modi

We are at the threshold of getting a coronavirus vaccine: Dr VK Paul

FICCI New Leadership - Uday Shankar takes over as FICCI President; Sanjiv Mehta elevated as Senior Vice President & Subhrakant Panda joins FICCI leadership as Vice President

Inspired India will emerge as a strong vibrant economy: Anand Sharma, Deputy Leader Opposition

Learn how to learn, and Lifelong learning are imperative for 21st-century education: Dr K Kasturirangan

Indian economy likely to return to pre-COVID level by end of current fiscal year: Rajnath Singh

PM to address FICCI AGM on Dec 12     

PM Modi to address FICCI's 93rd AGM, Annual Convention on Dec 12     

FICCI 93rd Annual General Meeting: PM Modi to inaugurate virtual Annual Expo tomorrow     

PM to address FICCI’s 93rd Annual General Meeting and Annual Convention on 12 December     

PM Narendra Modi to deliver inaugural address at FICCI's Annual Convention on Saturday     

PM to address FICCI's 93rd AGM, Annual Convention     

PM to address FICCI's 93rd AGM, Annual Convention on Dec 12     

PM to address FICCI event on Saturday     

PM to address FICCI's 93rd AGM, Annual Convention on Dec 12     

PM to address FICCI event on Saturday     

Need to revisit Seventh Schedule of Constitution: N K Singh     

Need to revisit Constitutional provisions on federal structure: N K Singh     

Govt cautiously optimistic on economy; will continue to take steps to push growth: DEA Secretary     

Need to revisit Seventh Schedule, says 15th Finance Commission chairman NK Singh     

An 'ambitious' PSE policy on the anvil: Economic Affairs Secretary     

Need to revisit Seventh Schedule of Constitution: N K Singh     

Need to revisit seventh schedule of Constitution: N K Singh     

Government cautiously optimistic on economy; will continue to take steps to push growth: DEA secretary     

All higher education regulators including UGC, AICTE will be merged in 2021     

Govt cautiously optimistic on economy; will continue to push growth: DEA Secy     

'Tech-driven single window for clearances by April 2021'     

N.K. Singh calls for a fresh look at the Seventh Schedule     

Without planning commission, states & Centre need forum for policy dialogue - N.K. Singh     

PM Modi to address FICCI’s 93rd AGM, Annual Convention     

FICCI Annual Convention: PM Modi to address meet, inaugurate virtual FICCI Annual Expo 2020     

PM to address FICCI's 93rd Annual General Meeting and Annual Convention on December 12     

Centre to introduce single-window clearance for investors by mid-April: DPIIT Secretary     

Single window clearance for investments by April next year     

Need to revisit Seventh Schedule of Constitution: N K Singh     

Higher Education Commission to be set up next academic session: Secy     

Need empowered group of domain experts for further rationalization of CSS: NK Singh     

Need to revisit 7th Schedule, Article 282 of Constitution: NK Singh     

Centre committed to introducing single-window clearance for investors by mid-April, says official     

Need to revisit allocation of Powers between Centre and States: NK Singh     

Need to revisit seventh schedule of Constitution: N K Singh     

Need to revisit Seventh Schedule of Constitution: N K Singh     

Need to revisit seventh schedule of Constitution: N K Singh     

Need to revisit Seventh Schedule, says fifteenth Finance Commission chairman NK Singh     

Have to revisit seventh schedule of Structure: NK Singh     

Uday Shankar takes over as FICCI President     

Corporates entering banking is a good move, says FICCI President Uday Shankar     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Subhrakant Panda, new VP of FICCI     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar appointed as FICCI President for 2020-21     

Uday Shankar takes over As FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President; Sanjiv Mehta elevated as Senior Vice President & Subhrakant Panda joins FICCI leadership as Vice President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Know who is Uday Shankar who will take over as President of FICCI     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

Uday Shankar takes over as FICCI President     

India's day-to-day power demand 5-10 GW higher in Dec than last year: R K Singh     

Investment will not come in unviable power sector, says R K Singh     

Half-hearted reforms won’t help salvage discoms: RK Singh     

India aims to surpass China in mobile manufacturing: Ravi Shankar Prasad     

Investment will not come in unviable power sector: Power minister R K Singh     

Centre may extend PLI to laptop and tab manufacturing     

India aims to surpass China in mobile manufacturing: Ravi Shankar Prasad     

India aims to surpass China in mobile production, says Union Minister Ravi Shankar Prasad     

Pushing India to surpass China in mobile manufacturing, says Ravi Shankar Prasad     

'Surpassing China My Goal': Ravi Shankar Prasad On India's Mobile Manufacturing Revolution     

Indian forces faced Chinese military with utmost bravery: Rajnath Singh on Border Row     

'India can surpass China to become world’s largest mobile phone manufacturer'     

Subhrakant Panda- An Odia Industrialist Elected as Vice-President of FICCI     

Indian economy may return to pre-Covid levels by end of FY21: Rajnath Singh     

COVID vaccine: India Inc. proposes to use CSR funds for vaccinating staff     

Armed forces forced PLA to retreat: Rajnath     

PM Modi at FICCI AGM: Reforms in Mfg, MSME, Agri, Infra, Tech sectors show decisive govt     

Half-hearted reforms won't help salvage discoms: RK Singh     

Pushing India to surpass China in mobile manufacturing     

PLI Scheme to help India pip China in Mobile Manufacturing: Ravi Shankar Prasad     

Dixon calls for level playing field for new, old players under PLI schemes     

India on track to achieve Paris climate goals, says PM Modi     

Agricultural reforms will increase farmers' income: PM Modi at FICCI event     

PM Modi backs farm laws at FICCI event, says it will open up new markets     

'2020s belong to India': Tata Chairman Chandrasekaran at FICCI meeting     

PM Modi Highlights: Agri reforms aimed at benefiting farmers, private sector needs to step up, says Prime Minister     

Govt taking steps to make India competitive in global economy; focus on sunrise sectors must: Kant     

Private sector should ramp up investments in agriculture and allied industries: PM Modi     

Economic indicators are encouraging, situation improving swiftly: PM Modi     

Emergency use authorisation for Covid vaccine only after detailed analysis: Niti Member     

Farmers will get new markets, options and more benefits of technology: PM Modi on farm reforms     

Public institutions, pvt sector together can help developing economies overcome pandemic: Satya Nadella     

'World’s faith in India built over 6 years, strengthened in past months': PM Modi at FICCI's AGM     

Invest more in farm sector, not enough: PM tells India Inc     

India’s economic recovery faster than expected, says PM Modi     

Recovery faster than expected; economic indicators encouraging: PM Modi at FICCI event     

PM Modi to deliver inaugural address at FICCI's 93rd AGM today     

Jaishankar hopes India-US trade parleys continue under Biden     

Digital tech, AI transforming businesses in covid world: Satya Nadella     

Need to find swadeshi alternative of EV parts in India, says Gadkari     

Govt committed to helping farmers: PM Modi     

Technology key to exploring new frontiers of economic recovery, resilience: Satya Nadella     

Govt committed to helping farmers, increasing their income: PM Narendra Modi at FICCI convention     

Agri Reforms will create New Markets, Increase Income of Farmers, says Modi as Agitation Intensifies     

"Economic Indicators Raising Hope": PM On India's Recovery Amid Covid     

Recovery faster than expected; economic indicators encouraging: PM Modi     

Tech key to exploring new frontiers of economic recovery: Nadella     

'What happened in Ladakh, affected Public Sentiment in India:' S Jaishankar at FICCI 93rd AGM     

New farm laws will give farmers access to technology, says PM Modi     

Govt committed to protect interest of farmers: PM Modi     

Satya Nadella reveals why public sector is close to his heart     

There's bigger opportunity for Microsoft in 2020 than in 1970s, says CEO Satya Nadella     

Events at LAC pose ‘real danger’ of goodwill between India and China dissipating, says Jaishankar     

No pressure on drug regulator to approve Covid vaccines, says NITI Aayog member VK Paul     

India's patience being tested by China, says External Affairs Minister S Jaishankar     

Prime Minister Modi at FICCI AGM: Government committed to protecting interests of farmers     

Tech key to exploring new frontiers of economic recovery: Microsoft CEO Satya Nadella     

PM Modi at FICCI Highlights: Agri reforms are part of govt's efforts to remove hindrances, says PM     

Prime Minister says, speed of economic recovery is encouraging, govt. reforms are removing all kinds of needless frameworks     

Union Minister Piyush Goyal says new farm laws will bring more investment in rural India and raise farmers income     

Govt committed to protecting farmer interests 'At Any Cost': PM Modi     

Recovery faster than expected; economic indicators encouraging: PM     

Agri reforms will break barriers; farmers to benefit: PM Modi at FICCI meet     

Modernisation of public sector, public-private partnership: Satya Nadella on post-COVID recovery     

Farm Reforms To Provide New Markets To Farmers, Bring Investments In Agriculture: PM Modi     

PM Modi defends farm bills, says 'unless we invest big, farmers will not get better value'     

World's biggest problem is the world's biggest business opportunity: Dr Peter H. Diamandis     

India-US relationship to touch new heights in the days ahead under Biden-Harris administration: Ambassador Richard Rahul Verma     

Companies adopt tech at scale to transform business amid COVID-19: Satya Nadella, CEO, Microsoft     

PM Modi calls on industry leaders to invest in villages, small cities     

PM Narendra Modi at FICCI Convention: 'In 20-20 Match Things Change Rapidly, But 2020 Baffled Everyone'     

Technology key to exploring new frontiers of economic recovery, resilience: Satya Nadella     

Farmers will get new markets and more advantage of technology: PM Modi     

PM Modi said at FICCI conference, work is being done to make self-reliant India successful     

PM Addresses FICCI: From Farm Laws, Aatmanirbhar Bharat to Pandemic, Top Points From Modi’s Speech     

Tech key to exploring new frontiers of economic recovery: Nadella     

Technical key to explore new frontiers of economic recovery: Nadella     

Agri reforms to usher in new investments, farmers to gain: Modi     

Govt committed to protecting farmer interests at any cost: PM Modi     

Govt committed to helping farmers, increasing their income: PM Narendra Modi at FICCI convention     

Economic indicators are 'encouraging', we have road map for recovery: PM Modi     

Public institutions, pvt sector together can help developing economies overcome pandemic: Satya Nadella     

Tech key to exploring new frontiers of economic recovery: Nadella     

Tech key to exploring new frontiers of economic recovery: Nadella     

Tech key to exploring new frontiers of financial restoration: Nadella     

Companies adopt tech at scale to transform business amid COVID-19: Satya Nadella, CEO, Microsoft     

Public institutions, pvt sector together can help developing economies overcome pandemic: Satya Nadella     

Technology key to exploring new frontiers of economic recovery, resilience: Satya Nadella     

Companies adopt tech at scale to transform business amid COVID-19: Satya Nadella, CEO, Microsoft     

Tech key to exploring new frontiers of financial restoration: Nadella     

Public sector modernisation, public-private partnership with use of tech key for post-Covid recovery: Satya Nadella     

Tech key to exploring new frontiers of economic recovery: Nadella     

Tech Key To Exploring New Frontiers Of Economic Recovery: Nadella     

Satya Nadella Statement Economic Recovery New Frontiers     

PM Narendra Modi, to address the 93rd FICCI AGM, Annual Conference     

'India-US relationship to touch new heights in Biden-Harris administration'     

'India can become global leader in advanced manufacturing'     

FICCI Meeting: Satya Nadella bets big on AI and other digital tech     

Odisha to become world-class industrial destination: CM     

India may need 1.3 lakh-1.4 lakh Covid vaccination centres: Study     

Every village should have affordable data: Tata chairman     

Union Minister Piyush Goyal says new farm laws will bring more investment in rural India and raise farmers income     

Centre eyes increasing manufacturing share to 30% of GDP to make India Aatma Nirbhar: Gadkari     

3 indigenous players in clearance phase-2; Apollo 11 moment for India: Niti Aayog's VK Paul     

COVID-19 vaccine: 'Covaxin' is safe, developed on time-proven tech, says Bharat Biotech MD     

COVID-19 vaccination drive may start from Jan 2021, says Serum Institute’s Adar Poonawalla     

3 Indian vaccines in phase-2 has created Apollo 11 moment for India: Dr V K Paul     

Recovery faster than expected; economic indicators encouraging: PM Modi at FICCI event     

India hopes to have serious discussions on trade issues with Biden administration     

Tech key to exploring new frontiers of economic recovery: Satya Nadella     

Naveen Patnaik to speak on 'Aspiring Odisha for Inspired India' at FICCI’s 93rd Annual Convention on December 12     

Odisha CM Naveen Patanik to address FICCI’s 93rd Annual Convention on the topic 'Aspiring Odisha for Inspired India' on December 12     

Technology crucial for economic recovery in Covid era: Satya Nadella     

Our mission is to eradicate poverty, says Nitin Gadkari     

Event:

 FICCI's Annual Convention & 93rd Annual General Meeting - Inspired India